Trust is an important part of every relationship, and we believe trust should be earned, not demanded. This is the reason why we never ask for your credit card number or banking information over the telephone. All payments are done directly on our website. If we cannot repair your computer to your satisfaction, you are entitled to a refund. Our technicians stand with you throughout the journey of your PC repair and will not give up until we are satisfied that we have addressed your needs completely! We perform all diagnostics, virus removals, and other repairs thoroughly, even calling you for a full system walk through once we believe your system repair is completed.
That’s not it…there’s more! After we have completed the job, you still receive a 30 day warranty.
Our commitment to you doesn't stop at just our repair or virus removal service. We go the little bit extra to assure your satisfaction by offering a 100% money back guarantee. If for any reason your same problem returns in the next 30-days after our technician has completed their service and the problem seems unfixable, we will refund your 100% of your money, no questions asked.
Unlike other companies, we put ourselves in the customer's shoes. We've once been there and know what it's like to be overwhelmed with technology and its stumbling blocks.
We promise to deal with your problem on a one-on-one basis and give you the time, attention and quality service you deserve. We own up to our responsibilities and take it upon ourselves to make sure your problem is answered with the care it needs. Your failure is our failure, and in the rare event, we are unable to resolve your concerns, you don't pay.
Here’s a look at some of the Viruses and Spyware we’ve removed:
System Restore Virus, XP Home Security 2012, Win 7 Home Security 2012, Security Tool, Windows Police Pro, Windows PC Defender, Personal AntiVirus 2009, Personal Security Pro, AntiVirus 2009, Anti spyware, Google redirect Virus, Antivirus System Pro, Antivirus Live, Internet Security 2010, Alpha Antivirus, XP Security Tool and more...
At Jupiter Support, we are committed to quality service. We are driven by our customers who give us every reason to provide the very best in technical solutions.
We understand the need to keep up with technology and its incessant predicaments, giving us yet another reason to deliver IMMEDIATE solutions in every area revolving around your computer, network and gadget needs.
Our goal and promise is to provide stress-free solutions that are long-lasting and that keep millions of digitally dependent computer users and small businesses protected and productive at all times. We are confident that you will be more than satisfied with the services our technical experts provide. Through our No Fix, No Pay policy, we fulfil that promise! In the rare event, we are unable to resolve your concerns, you owe us nothing!
Moreover, you only need to pay $0.4 per day (view Jupiter Support pricing plans) to continue as a paid subscriber. You can send UNLIMITED requests to our technical experts, from any location at any time.
Why not sign up now for professional services GUARANTEED!
No risk and cost-effective: complete tech support are covered at $0.4 per day and supported by our money-back guarantee
The support was executed in a very patient and efficient way everything was great.
I have always received First class service and support from Jupiter Support.
Jupiter Support was very professional and wanted to take care of my PC problems to my full satisfaction.
Now I know I have a company to contact to get resolution any day in the convenience of my home. Great feeling; Thanks!